Frequently Asked Questions
Everything you need to know about Waterford Aquatics style and service.
What is the typical shipping timeframe for orders?
Standard domestic shipping takes 3-5 business days, while international orders typically arrive within 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn apparel with original tags attached. Exchanges are free of charge, while returns for a refund incur a small restocking fee.
How do I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these against your favorite fitting garments for the best results.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, Waterford Aquatics is committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint.
How can I track my order status?
Once your order ships, you will receive an email containing a tracking number and a link to our logistics portal to monitor your delivery in real-time.